Help With MicroLoad Installation Problems:

• if you are upgrading from a previous version, use the Add/Remove Programs tool in Windows Control Panel to remove the old version before installing the new version
• if this is the first install of MicroLoad on your system, you may need to get VisualBASIC runtime libraries from the Microsoft website (if you don't already have them on your system)
• the MicroLoad zipfile may have been corrupted when you downloaded it; try downloading it again.  Note: some firewalls will cause zipfile corruption.  If you experience problems, try downloading via a connection not protected by a firewall.
• some anti-virus software will not permit system file changes like the installation of the MSCOMM control used by MicroLoad. Try disabling them during the installation
• laptop IR communication port may cause conflict with the application; disabling IR communication in your control panel may solve the problem
• conflict with another networking application running as a service in the background. By pressing Ctrl-Alt-Del once a list will appear. The Explorer and System Tray are required by Windows but the rest are what is running in the background on your computer. If you select one, and you click on End Task the application will be terminated.  By doing this you may be able to find which application is causing the conflict
• IBM and HP may be using a modified version of Windows specifically for their hardware; there is no solution to this